Administrative Services

Enter data, answer phone inquiries, and prepare mailings for departments including: Commissary, Education, Graphic and Signs, Membership, and Volunteer Resources.

Monday through Friday
9:00 to 5:00

Individual on the job training

Commissary

Be a chef! Learn about animal diets and food preparation from a professional dietician. This is indoor work with limited public interaction.

Everyday
9:00 to 4:30

Twelve hours training

Current negative TB test

Minimum of four hours per month

Docent*

Docents educate the public about our animal collection, research and conservation efforts. Experienced docents can also lead tours and conduct animal encounters.

Everyday
9:00 to closing

Must be a volunteer for one year or 50 hours *

7 days of classroom training

12 hours of Mentoring
-Must complete 80 hours each year

Exhibit Interpreter

Interpreters engage guests within Zoo Atlanta’s high profile exhibits, maintain animal and guest safety, and educate guests on animal’s natural history. 

*areas include NEW Parakeet Exhibit and Panda Exhibit

Everyday
9:00 to closing

Six hours classroom training

Current negative TB Test

Minimum of eight hours per month

4 hours of Mentoring

Family Volunteers

Volunteer as a family and welcome guests to the zoo, provide general customer service, and help keep the zoo clean while enjoying the zoo as a family.

Everyday
9:30 to 3:30

One hour orientation

On the job training

Guest Services

Be a train conductor! Operate the Norfolk Southern Zoo Express Train, sell tickets for the train and carousel, supervise the playground and operate the carousel.

Everyday
10:00 to 2:00

Eight hours training

One shift per week

Enrichment Team

Assist with projects designed to stimulate thinking and behaviors of our animals.

1st Saturday and 3rd Sunday of every month 1:00 to 4:00PM

On the job training

Current negative TB test

Horticulture Team

Bring your green thumb and help transplant rain forest tropicals while learning horticultural skills from staff professionals.

2nd Saturday of every month
9:00 to Noon

On the job training

Manual labor

Petting Zoo

Educate and assist children as they get to know the animals up close and personal! Assist with grooming, feeding and habitat maintenance.

Everyday
9:00 to 1:00
and
1:00 to 5:00

-Four hours classroom training

Current negative TB Test

Minimum of eight hours per month

Receptionist

Answer the Zoo Atlanta switchboard and learn everything there is to know about the Zoo!

Monday through Friday
9:00 to 5:00

On the job training

One shift per month

Trading Company Store

Assist visitors with making selections and purchasing merchandise. Stock and display merchandise, track customer responses to products, and recruit prospective volunteers and staff.

Everyday
9:00 to closing

On the job training

Visitor Information Program (VIP)

Meet and greet zoo guests, provide directions and answer general questions about daily activities and special events.

Everyday
9:00 to closing

One hour orientation

On the job training